du is the first UAE telecom operator to earn ISO 20400 certification for its sustainable procurement practices
du, a provider of telecom and digital services in the UAE, has become the first telecom operator in the country to receive the ISO 20400 Sustainable Procurement certification.
The business has integrated environmental, social and economic considerations into its supply chain and decision-making processes.
Net zero vision and global sustainability goals
The ISO 20400 achievement certifies du’s efforts to embed sustainability within its procurement and supplier relations, aligning with the UAE’s Net Zero by 2050 initiative.
This strategy not only focuses on national sustainability objectives but also aligns with the United Nations Sustainable Development Goals.
du employs cutting-edge tools for supplier assessments, promoting continuous improvement in vendor sustainability performance.
Adel AlRais, Head of Corporate Communication & Protocol at du, says: “Achieving the ISO 20400 certification is a significant milestone in our sustainability journey and reflects our commitment to responsible operations that span our entire value chain.”
“This achievement aligns seamlessly with current market trends and the UAE’s national vision, ensuring sustainability is deeply embedded in du’s comprehensive supply chain.”

Partnerships for a greener supply chain
du highlighted this achievement on its LinkedIn page, stating that it reinforces its dedication to responsible sourcing and aligns with both the UAE’s Net Zero by 2050 initiative and global sustainability targets.
By integrating environmental, social and economic factors into its procurement strategy, du is fostering a future where transparency, ethics and performance are interconnected.
The company acknowledged the support of partners such as CRIF AG, Dubatt and Aramex, which are instrumental in building a smarter, greener supply chain.
These strategic partnerships are essential for ensuring that all suppliers undergo thorough evaluations for ethical and sustainable sourcing practices.
Source: https://sustainabilitymag.com/