Based in the US and operating in numerous jurisdictions globally and across 4 continents, OneSpaWorld is the foremost provider of wellness services on ocean cruise ships and in resorts around the world. The company has just published its 2024 Sustainability and Social Responsibility Report, the second such report announced annually. Reflecting OneSpaWorld’s commitment to the social, environmental and governance (ESG), principles and active engagement in eco-friendly tourism indicator, the report emphasizes the company’s dedication to responsible tourism OneSpaWorld is striving to decrease the environmental impact of the tourism industry through its cooperation with cruise lines and resort partners and through the alignment of its operations with international sustainability initiatives.
Promoting Sustainable Practices in the Tourism Sector
OneSpaWorld’s sustainability initiatives focus on key aspects of its operations, which span both land-based and maritime tourism. The company is committed to ensuring that its health and wellness services are delivered responsibly, contributing to the broader effort of minimising the tourism industry’s environmental impact. The company works closely with cruise lines and resorts to integrate sustainable practices into facility designs, limiting the use of single-use plastics and adopting paperless systems wherever possible.

These efforts are particularly significant for the cruise industry, which has been under increasing scrutiny for its environmental impact. OneSpaWorld’s active participation in reducing plastic waste and fostering sustainable tourism is part of a broader trend within the sector. By focusing on sustainability, the company is helping to set a new standard for cruise-based tourism that prioritises both luxury and environmental responsibility.
Reducing Environmental Impact through Innovation
A central component of OneSpaWorld’s sustainability strategy is the reduction of single-use plastics. In collaboration with cruise lines and resorts, the company has introduced initiatives to limit plastic consumption. This includes efforts to integrate biodegradable or recyclable materials into operations and encourage guests to adopt more sustainable practices during their travel experiences.
Additionally, OneSpaWorld is working to implement paperless practices across its global network of resorts and cruise ships. This shift not only reduces waste but also enhances operational efficiency, contributing to a greener tourism model. By prioritising these measures, OneSpaWorld demonstrates its commitment to environmental stewardship and responsible tourism in an era where sustainability is a top concern for travellers and businesses alike.
People-Centric Approach to Responsible Tourism
OneSpaWorld’s commitment to responsible tourism extends beyond environmental concerns to its people. The company recognises that a successful sustainability strategy must also focus on the welfare of its workforce and the local communities it serves. With a diverse team representing 88 nationalities, OneSpaWorld fosters a culture of inclusivity and prioritises employee development and retention. The company’s high retention rate among shipboard personnel underscores the importance of employee satisfaction and well-being, both of which are essential components of a sustainable tourism business.
Training and development initiatives for employees ensure that they are well-equipped to contribute to the company’s sustainability efforts. OneSpaWorld also places a strong emphasis on health and safety, ensuring that all employees receive structured training and proactive safety measures are in place. This focus on safety, alongside the company’s environmental initiatives, aligns with global tourism trends that increasingly demand both social and environmental responsibility from businesses in the sector.
Collaboration with Suppliers to Ensure Sustainable Products
Sustainability at OneSpaWorld also extends to its supply chain. The company partners with over 90 suppliers to source products that meet stringent safety and quality standards, ensuring that the wellness services it provides are both sustainable and responsible. By collaborating with suppliers who share its commitment to sustainability, OneSpaWorld ensures that the products used in its services align with its broader environmental and social goals.
This supply chain approach reflects a growing trend within the tourism industry, where businesses are recognising the importance of ethical sourcing and sustainable product offerings. OneSpaWorld’s efforts to build strong partnerships with suppliers who prioritise environmental responsibility help to support a more sustainable tourism ecosystem.
Stronger Governance for Ethical Operations
In addition to its environmental and social commitments, OneSpaWorld places a strong emphasis on corporate governance. Ethical operations, transparency, and cybersecurity are integral to the company’s approach to sustainability. By upholding these practices, OneSpaWorld ensures that its business activities are conducted responsibly, protecting not only the environment but also its employees, guests, and partners.
As the global tourism industry faces increasing pressure to adopt more sustainable practices, OneSpaWorld is positioning itself as a leader in the sector. Its comprehensive approach to sustainability—spanning environmental responsibility, social inclusivity, and ethical governance—sets a model for other companies in the wellness and tourism industries to follow.
Overview
OneSpaWorld underlines the company’s ongoing commitment, like the case in the report, to minimizing the company’s negative impacts and engaging in responsible tourism. OneSpaWorld is contributing to an eco-friendly tourism industry through responsible collaboration, employee promotion, and the integration of eco-sustainable supply chain management. While the tourism industry is addressing the need for sustainable practices, OneSpaWorld illustrates how a company can pave the way for responsible and sustainable tourism for years to come.
Source: https://www.travelandtourworld.com/
